Overview
Many breaches exploit vulnerabilities for which a patch has been available for weeks or months. Patching sounds simple, but at scale it requires inventory, prioritisation, testing, maintenance windows, rollback plans and proof that it happened.
Our managed patch service handles that end to end. We prioritise patches by exploitability and exposure — with known-exploited vulnerabilities fast-tracked — test them against representative systems, deploy in agreed windows and report compliance across your estate.
Patch status feeds into our vulnerability management program, so you can see risk actually going down.
What's included
Our approach
- InventoryDiscovery of systems, software versions and owners.
- PolicyAgreed patch SLAs, maintenance windows and exception process.
- TestingPilot deployment to representative systems before broad rollout.
- DeploymentScheduled rollout with monitoring and rollback plans.
- VerificationPost-patch validation and compliance reporting.
What you receive
- Patch policy and SLA framework
- Monthly patch compliance report
- Emergency patch advisories
- Exception and risk-acceptance register
- Audit evidence for patch controls
Standards & frameworks
- ISO/IEC 27001 A.8.8
- PCI DSS 6.3.3
- CIS Control 7
- NIST SP 800-40
Frequently asked questions
Will patching cause downtime?
We use maintenance windows, staged rollouts and rollback plans to minimise impact, and test patches before broad deployment.
How fast are critical patches applied?
SLAs are agreed per severity. Actively exploited vulnerabilities on internet-facing systems are prioritised for emergency handling.
Do you patch network devices?
Yes, where in scope and supported by your maintenance contracts.