Overview
Endpoints and servers are where attackers execute code, steal credentials and deploy ransomware. Modern EDR tools can see this activity, but only if they are deployed everywhere, configured correctly and monitored continuously.
Our Managed EDR service covers the full lifecycle: deployment and coverage validation, prevention and detection policy hardening, 24/7 triage of alerts by analysts, threat hunting across your estate, and containment actions such as isolating a host or killing a malicious process under agreed playbooks.
We work with your existing EDR platform or help you choose one, and feed endpoint telemetry into our SOC for correlation with identity, cloud and network signals.
What's included
Our approach
- BaselineAssess current EDR coverage, configuration and alert quality.
- HardenApply hardened policies and remove risky exclusions.
- IntegrateConnect EDR to SOC workflows and escalation playbooks.
- Monitor24/7 triage, investigation and containment.
- ImproveMonthly reviews, hunting findings and tuning.
What you receive
- EDR coverage and gap report
- Hardened policy baseline
- Response playbooks (isolation, containment)
- Threat hunting reports
- Monthly service report
Standards & frameworks
- MITRE ATT&CK
- CIS Controls 10 & 13
- NIST CSF 2.0
- ISO/IEC 27001 A.8.7
Frequently asked questions
Do we need to buy a specific EDR product?
No. We support major EDR platforms and can advise on selection if you are replacing legacy antivirus.
Can you isolate machines without asking us?
Only under the playbooks you approve. Many clients authorise immediate isolation for confirmed ransomware behaviour and require approval for servers.
Is Managed EDR the same as MDR?
Managed EDR focuses on endpoints. Our Managed SOC extends detection and response across identity, cloud, network and email as well.